Returns & Exchanges
At TMPerfumehouse, we want you to be completely satisfied with your fragrance purchase. If you are not happy with your order, we accept returns of unopened and unused products within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the perfume in its original, unopened cellophane wrapping and secure it in the original shipping box to prevent damage during transit.
Ship the Item
Attach the provided shipping label or use a tracked courier service to send the package back to our distribution center.
Receive Your Refund
Once our quality control team inspects the item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing